Car Repair News at Murphy's Autocare

Murphy’s Autocare Car Repair News

Is our attempt to keep our customers informed on the importance of regular factory scheduled maintenance.

Listen to Past Episodes

Sep142015

BMW hot seat (or not)

http://m.autoserviceprofessional.com/article/95494/bmw-hot-seat-or-not?utm_campaign=enews-20150909

Aug282015

Payment Options for Affordable Auto Service

By Ed | News | No Comments

Here At Murphy's Autocare We believe every step of the customer experience should be refreshingly pleasant. That’s why we expanded our payment options for affordable auto service simple and straightforward. We happily accept: Cash, Check, American Express, Visa, Master Card and Discover. In addition we offer The Murphy’s Autocare Preferred Card sponsored by Synchrony...

Aug242015

Excessive oil consumption isn’t normal

http://www.consumerreports.org/cro/magazine/2015/06/excessive-oil-consumption/index.htm

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Google Rating

4.7

Murphy's Autocare

4.7

Pauline Chang

11:45 04 Jan 18

Murphy's Autocare is a trustworthy mechanic that I would recommend to anyone looking to get their car fixed. I just moved to Dayton, Ohio last year and my brake light switch went out. I searched the web to find a mechanic with good reviews and with all of the raving reviews for Murphy's, I decided to take my car in to get worked on. Now, about 10 months later the same problem has come up again. I called Murphy's and they told me that they have a 3 year warranty on their parts and services and told me to take my car in for them to inspect. With no additional charge, they went above and beyond to make sure there wasn't a deeper issue and installed a new brake light switch. Very pleased with their thorough work--Thanks Murphy's!

Ericka Williams

02:36 21 Dec 17

Wow...what an experience. ..the place. ...super clean, throughout. ..the people...super nice, clean, friendly, kind, very knowledgeable, and caring. Everything descent and in order. ..it was well worth the drive. Thank you for a great experience.

Mary Lou Eppers

21:26 09 Nov 17

I really like the friendliness and professionalism that you receive at Murphys Autocare. My car is older and sometimes the pricing exceeds my expectations for repair If I had a newer car I would not question the cost as much. I have 2 times now heard them on the radio and it happens that that is exactly what I need to check and they are always what I say is honest in their assessment. I trust them. Marie is a gem

Jeff O'Rear

13:02 20 Nov 17

Brian and the rest of the crew are fantastic. Did a complete inspection and told us everything that needed repairing, and even told us what was urgent and what could wait. Great service and fast work. We were back on the road by the end of the day.

Jonathon Mothersole

22:54 13 Feb 18

I was very impressed. They even sent me pictures of what needed repaired. Highly recommend.

George Perley

22:36 09 Mar 18

I took my Lexus to two other mechanics before Murphy's and neither could figure out the problem. Murphy's got right to it and fixed it perfectly the first time. Very good job and the amount of detailed diagnostic information they give is simply amazing. Staff is courteous and professional. I've been to cheaper mechanics but you get what you pay for and these folks are definitely worth it.

07:24 17 Mar 18

Service is good here. I got a full vehicle inspection for $138 and a trade in value report printed for a vehicle I was purchasing in the area. When you drop off a vehicle you'll get status updates via email, text, and phone call which might be overkill.

Aaron Perry

22:05 19 Mar 18

Fast and honest service! Great price on services I needed done.

Ryan Garver

01:43 29 Mar 18

Had a brake down on a road trip. Quick professional service. I recieved periodic phone calls with statis of repairs without being promted. Also the cleanest garage I've ever seen!

J Schubs

21:53 11 Apr 18

Professional, fair, and honest work. I strongly recommend Murphy's for anyone that lives in the Beavercreek/WPAFB area. Thanks for helping me keep my 30 year old Ford on the road!

Brad Beaver

13:57 09 Nov 18

Murphy's Autocare is modern auto service. I was very impressed with their operation and attention to detail. This is the first shop in a long time that I felt very comfortable that my car was in good hands. Between the text message updates and being able to see all the details of each service visit on the web service they use (which is very cool), it makes you feel like you are truly involved in every little detail about your service visit. I don't think I've ever said this about a shop, but I actually look forward to bringing my vehicles in for service.

Lena Spears

16:00 10 Nov 18

I’ve been looking for an independent automotive garage to have our cars serviced. I have found it at Murphy’s Autocare! Great experience with friendly knowledgeable staff that have been around a long time. I received an email first with a detailed estimate with pictures and explanation of what was needed to repair my truck and that was followed shortly after with a phone call to go over estimate. Repairs and routine maintenance were listed and ranked in order of importance so I could easily decide what needed repaired right away and what items I could wait to have done along with advice on each item. Getting auto repairs done can be very frustrating but the experience I had was top notch! Thank you Dave Murphy and staff who all helped me.

Jennifer Markee

01:09 18 Nov 18

Murphys auto care has always taken great care of my cars I never have to worry

Dina Alkhateeb

00:53 31 Jul 18

Today was my first time having my car serviced at Murphy's. I'm always pretty nervous about mechanics because honestly, I know very little about cars and you always hear people being taken advantage of. More than anything, I want honest and open conversations when getting my car fixed. They were able to fit me in on short notice after my tire blew and Ryan never made me feel silly for knowing so little about anything car related. He was very nice and understanding.The prices were reasonable (plus supporting a local business feels better than large corporations) and Ryan was upfront about the total cost. I look forward to seeing if this service and trust continues! Thank you for patience, quick service, and help. I'm still nervous about dealing with car stuff (I secretly wish I could sell my car and bike EVERYWHERE!!) but I hope continuing to come here and having positive experiences will help with that!

Emanuel Papp

01:34 03 Jul 18

Wow, what a great service. Murphy's is the place to take your car if you need help fixing it. I had problems with my A/C, and they took me in this morning and by 330pm, it was fixed. They sent me a text an email and left a voice mail when they diagnosed the problem. Superb customer service. I asked around town and they were highly recommended, was told they are a little bit more expensive than other shops. It is worth paying the extra and get the great service that they provide. I dont think there is any other car repair shop in Dayton that can match their customer service and repair skills. Honest people. I will definitely return if i ever have issues with my car. A++++++++ Again thank you very much.

Tyler Long

04:18 06 Dec 18

I was surprised how thoroughly detailed the inspection was when I got my report back. I declined their recommended repairs, but still received a few tips on what I should do next to fix the problems on my own. If I need services in the future, they will get my business again.

Eve Coots

20:48 13 Dec 18

I had my transmission oil checked using their analysis service and they did a free inspection of my car. It was wonderful to find out what needed to be replaced on my car and I received an excellent description on what could happen if I didn't complete these standard recommended maintenance issues. Very happy with the service I received. My dad also loves listening to their radio show.

Linda Hardwick

13:32 18 Dec 18

Dropped off our truck after hours and had a response the next day on everything it needed. Will definitely recommend you to others!

Jeff Brown

16:28 18 Dec 18

Murphy's is probably the best Auto repair shop I have been too. Friendly and Knowledgeable staff. They even reminded me when my car is due for an oil change! I generally prefer small buisnesses. I will be going to Murphy's in the future.

al guess

18:09 18 Dec 18

They serviced my 2006 Audi A3 and did thorough inspection of car. Even texted me progress status with pictures of work done. Service advisor Eric McFarland was great in explaing what was being done!

Ahmed Binafif

02:24 23 Dec 18

Very professional and knowledgeable. I really liked the way they communicate their findings via email and pictures. I would highly recommend this Murphy Auto Service in Beavercreek..

Dawn Redenbaugh

22:12 23 Jan 19

Absolutely fantastic service. No pressure. Prompt and affordable, highly recommend for repairs and regular service.

Julia Hall

17:59 26 Jan 19

I was very pleased with the service at Murphy's Auto. It was the first time i had my car serviced there. They did diagnostics and showed me the screen shots of the results. Their diagnostics found a problem that other mechanics could not find. They serviced my vehicle promptly, called me with updates and took the time to explain the problems and how they would fix them.

Erin Stauffer

20:28 21 Feb 19

I still love these guys! I have been a customer for 9 years! They have never steered me wrong! They treat everyone with respect. Less expensive than the dealer for sure! Personable and Clean, Clean, Clean. And they have coffee!

David LaGraff

21:55 15 Mar 19

First time at Murphy's. Hoping it wouldn't be like past experience with other garages. To my pleasant surprise, they did the job right and on time, kept us in the loop, very polite and professional. I plan to keep my car for 200,000 miles. Will be back the next time my older Chevy acts up.

Chris Klahn

03:35 19 Mar 19

Great auto shop that was very responsive to my short notice needs. They were upfront, thorough, and honest, and I don't know what else I could expect from an auto repair shop.

J Y

10:20 19 Mar 19

Took my wife's Equinox here as it was running real bad and leaking oil without notice. Staff was friendly and quick to check the vehicle, further trying to find the root of the issue instead of a quick repair and get me out of there. Unfortunately, the engine was done (6 year old car with less than 80k mileage, come-on Chevy), but they even contacted the manufacture to try and get some of the repairs covered, although without success. By Wednesday night, we had agreed on the work to replace the engine, along with some other repairs (minor in comparison). They started the work right away and the car was completely finished by Saturday, though they kept it until Monday just to make sure everything was normal. Even allowed us to drive one of their rentals (nothing fancy, but convenient and well priced) for those 5 days and ended up not charging us. Will return, though hopefully won't have anymore big problems. Have already told the wife we will use them even for oil changes from now on.

Melissa Gauvin

00:38 30 Mar 19

Dave Murphy and his staff treated our homeschool group to an amazing tour of their business. The amount of education about cars and maintenance was matched only by their friendly professionalism and patience with the students. It's very comforting to know such an honest and caring group of people work in our community. We thank them sincerely for hosting us after they had worked a full day, because they care about educating and inspiring the next generation of car owners and mechanics. Dave, as always, is approachable and kind, and I thank him for making the planning process easy. Thanks again for a wonderful evening!

Jennifer Metz-Fischer

00:52 30 Mar 19

My 14-year-old recently had the opportunity to participate in a homeschool auto care workshop hosted by Murphy’s. She had a great time and shared many auto care facts after the event. I appreciate that the employees were willing to work with our group after hours in order to teach teens about auto care. I feel that this business cares about the community and strives to give back.

J Brown

03:06 30 Mar 19

My 13yr old daughter recently participated in a tour/demo with our homeschool group. They were really great with the kids and taught them quite a bit. What a great business to take time out of their own day for kids in their community.

Sparrow Calhoun

23:35 30 Mar 19

This place is awesome! We went here for a homeschool field trip, and everyone was very friendly and informative. My son is a car fanatic and loved learning about some of the amazing technology this shop uses. I’m definitely going to take my car (it’s my baby!) to this place the next time it needs work.

Liz Ramey

13:08 01 Apr 19

This place rocks! My 12yr old daughter attended a homeschool field trip at Murphy's after hours. She had a great experience learning about how cars work and what goes into to repairing them. She has a lot more respect for the industry and insists that we bring our cars only to Murphy's and I agree. Thank you for a wonderful experience and for giving back to the community!

Jeff Smith

11:23 04 Apr 19

Top notch place! My daughter recently attended a homeschool field trip here and I was blown away by the amount of info they shared with these kids. I also loved all the hands on teaching they provided. Everyone was so patient and kind. Thank you so much for taking the time to invest in the next generation..

Nick Costides

22:56 31 May 19

Awesome shop. I received a pre-purchase vehicle inspection and was shocked at the level of detail they provided. Thanks to Eric for being extremely thorough and doing a great job. I'll be coming here from now on.

Laura Anderson

17:49 11 Jun 19

We've been taking our vehicle to Murphy's for about two years now. I love their inspection reports that clearly layout the priority of its needs and images of the vehicle's parts. They've always been very kind and patient when answering our questions about our vehicle and the repairs it needs so that we feel comfortable and confident in the work going into our car. Their customer service is top notch in our book.

David Harris

12:57 18 Jun 19

I needed a independent report on a used car before purchase,this auto care service was recommended to me,I called and they got me in the same day. I was very impressed with their service, advice and knowledge.Several of their recommendations helped me at the dealership later for purchase. This auto-care center is the real deal !

Maria Victoria Delbono

16:58 27 Jul 19

From someone that works random hours, Murphy's works with you and makes it as easy as possible to schedule appts. They are honest and upfront about costs and final prices often match initial estimates. No steps are taken without your prior approval. Most unique to Murphy's though is that you get an emailed report with pictures of your cars parts and is color coded in severity of needing addressed- immediate, recommended, suggested, etc. They will run through the report with you in laymen's terms. Much appreciated. I had a shop around the corner to my house that I could walk to and I chose to drive across town once I found out about Murphy's. They go above and beyond!

Addie Randolph

19:01 27 Jul 19

I had to get an oil change, transmission fluid flush, and check the engine light on my car. They did all that plus a general inspection which was super helpful. The people were very nice and good at explaining the issues with my car.

Linda Ballard

23:50 13 Aug 19

Great service! On time for appointment and Eric took time to answer all my questions very well. Love the real time updates during check and automated updates, reminders. Thank you!

Kyle Kelty

02:59 27 Aug 19

Outstanding service...second to none. I've been dealing with car repair shops in various states for 20yrs...This is simply the best most professional shop I've seen, bar none. They set the bar for how a mechanic shop should operate and accommodate their customers. Would recommend to anyone.

Dale Hill

19:57 30 Aug 19

Thank you for your service on my 2001 Car . It is time to purchase a new one. A new one will not have as many items to replace in the beginning but I do love your service and employees. They are always helpful and kind Dale

See All Reviews Write a review

Facebook Rating

4.6

Murphy's Autocare

4.6

Jay Vada

2018-07-02T16:55:06+0000

Impressive shop. Organized and clean = pride and quality. They even work on rv engine accessories(AF Flush...). Will go back when this is due again!

Mark Avery

2018-06-16T16:28:39+0000

The key to getting the most value out of your vehicle is regular excellent maintenance. Everything Murphy's Autocare does is excellent! They use only the best quality parts and products, document everything about your vehicle thoroughly, make it available to you online so you can track changes as they occur. Make a reservation to get your vehicle checked out and find out what you can do to extend its life and ensure it won't leave you stranded. All repairs come with a 3-year, 36,000 mile warranty. Have a new one? Be sure to have them do all your regular maintenance using BP Automotive Products and get a lifetime warranty at no additional charge. They kept my older truck running until I got tired of it, and have already put my new one on the track to being drivable for longer than I'm likely able to drive safely! When that happens, the kids (or maybe grandkids!) will be getting a great truck in excellent condition! Make Murphy Autocare the doctors for your vehicle health!

ErinJoy Stauffer

2018-03-17T14:36:12+0000

Josh Brooks

2018-02-17T08:46:26+0000

Liz Miller

2018-01-09T15:58:47+0000

Jess Toft

2017-06-27T17:37:16+0000

Great place! Dependable and always fast! Got me back on the road same day!! They have an awesome shuttle program so Im not stuck without a vechile My husband usually does our oil changes but when he cant I know i can take my car here and be well taken care of. They are full service and can take care of everything

Amy Hallinan

2017-06-12T13:23:07+0000

There are no words to describe how thankful I am to have found this place. After several horrible experiences at dealership service depts, we decided to seek help elsewhere. Now I'm kicking myself for not doing it sooner. It's a bit of a drive, but oh so worth it! This is a company that knows the true meaning of customer service. It's evident that they place that and providing quality autocare above anything else. It's obvious that they've found a team to work with them that holds those same values. The handling on our vehicle is like night and day. My family is still amazed at the care and time they took with us and the detailed inspection report provided of our vehicle. I've already shown the email to several coworkers, one of whom I'd overheard complaining about dealing with the service desk at another dealership. They too were amazed at how thorough it was and said they'd never seen that before. Thank you again for all you did for us and all you'll continue to do for those that need you. The military may take us away from here and if that happens at some point, you'll definitely be missed. Until then, you'll have our business, along with anyone else we can send your way. You definitely put the CARE in autocare!

Jeff Moyer

2017-05-24T21:45:53+0000

I recently experienced a rather unusual electrical problem with my '02 Lincoln. For no apparent reason the "door ajar" chime started and would not shut off (door locks, windows, sunroof and key fob stopped working at the same moment). Unfortunately my usual repair shop was not equipped to diagnose and the dealer recommendation after having the car for a week was to "sell the car for parts" as their best techs and even the Lincoln engineers consulted had no clue how to fix. Stunned at the suggestion I began looking for other options (driving with earplugs in the interim). My best decision by far was to consult Dave Murphy. After describing the problem in detail his advice to me was to "keep the car and fire the dealership". He convinced me that his staff could diagnose and fix the problem. Long story short, his staff resolved the problem in less than a day and at a very reasonable price. I wish to thank Dave, Bryan and Scott for a job well done. The only reason I'm giving Murphy's Autocare a five star rating is because the system doesn't offer six stars.

Michael Corbett

2017-02-10T23:03:56+0000

Best customer service I have received in a long time. Honest, professional, and no surprises.

Steve Stoker

2016-12-21T02:26:14+0000

I had been looking for an honest and trustworthy shop for many years. Now I have found the best. I wish Dave, Jan and all their folks a Merry Christmas and Happy New Year.

Karen Toft

2016-11-29T22:16:09+0000

Wonderful experience with all of the staff. Excellent repairs and they send pictures of my car to help me make the right choices. Always give me an estimate before doing the work. I know they have my long term goals in mind. Thanks Mutphys�

Aron Hubers

2016-10-28T00:48:28+0000

Joyce Dozier

2016-10-19T15:32:13+0000

Murphys...my new best friend...friendly, knowledgeable, on time

Gena Hoover Tamaska

2016-09-21T23:32:43+0000

Once again, great advice & quality service! Pleasant, personable, & a home-town feel. Thanks, Dave, Ryan, Michael, & Brian....all the guys! I'll keep you posted....

Craig Halloran

2016-01-09T04:52:30+0000

So I brought my car in today for a gas line leak. Well there was so much more wrong with my car. Its a 2002 and the rust was really bad. The trailing arm is ready to go and all three gas lines need to be replaced. With the rust being so bad there was no guarantee that they would be able to get the plate down to put in the new gas lines. They only charged me 35.00 to look at my car. They could of stringed me along for hundreds of dollars but did take advantage of me! Also they explained all my options to me. I was very impressed with there professionalism. They will be seeing me in the feature with any auto car needs an i will refer anyone else who needs auto car in the area.

Jonathan Hauge

2015-11-06T16:58:06+0000

Brought my car in for an oil change. Vehicle taken back within minutes of arriving, waiting room was great and access to WiFi was a huge bonus so that I could keep working while my car was being taken care of. Service was great! Thanks!

Mark Eric Freburg

2015-08-26T17:23:54+0000

I've been using Murphy's Autocare for many years. Dave Murphy and his staff go out of their way to make our experience convenient as possible. I feel confident that the mechanics at Murphy's keep our vehicles running their best, which means they need fewer major repairs in the long run. If you want dealer quality service--or better--with a neighborhood feel--that level of friendliness and personal touch you won't find at a dealership, I can recommend Murphy's Autocare as the one place for all your automotive needs.

Jeremy Clark

2015-02-23T09:35:09+0000

Nancy Tuzzio

2014-07-30T01:20:40+0000

Fred Farris

2014-01-06T19:05:54+0000

Scott Marcum

2013-12-15T15:07:13+0000

Sherry Petry

2013-10-01T22:22:16+0000

Molly Robbins

2013-09-11T19:36:52+0000

Chris Dunn

2013-09-04T12:13:14+0000

Daniel Shaw

2013-08-05T03:18:40+0000

Sheryl Wilson Wagner

2013-07-23T17:14:53+0000

Dennis Murphy

2013-07-15T14:14:23+0000

Next Reviews

Yelp Rating

3.5

Google Rating

4.7

4.7

19:57 30 Aug 19

02:59 27 Aug 19

23:50 13 Aug 19

Great service! On time for appointment and Eric took time to answer all my questions very well. Love the real time updates during check and automated updates, reminders. Thank you!

Addie Randolph

19:01 27 Jul 19

Maria Victoria Delbono

16:58 27 Jul 19

12:57 18 Jun 19

17:49 11 Jun 19

22:56 31 May 19

11:23 04 Apr 19

13:08 01 Apr 19

23:35 30 Mar 19

J Brown

03:06 30 Mar 19

Jennifer Metz-Fischer

00:52 30 Mar 19

Melissa Gauvin

00:38 30 Mar 19

J Y

10:20 19 Mar 19

Chris Klahn

03:35 19 Mar 19

Great auto shop that was very responsive to my short notice needs. They were upfront, thorough, and honest, and I don't know what else I could expect from an auto repair shop.

21:55 15 Mar 19

20:28 21 Feb 19

17:59 26 Jan 19

22:12 23 Jan 19

Absolutely fantastic service. No pressure. Prompt and affordable, highly recommend for repairs and regular service.

Ahmed Binafif

02:24 23 Dec 18

Very professional and knowledgeable. I really liked the way they communicate their findings via email and pictures. I would highly recommend this Murphy Auto Service in Beavercreek..

al guess

18:09 18 Dec 18

They serviced my 2006 Audi A3 and did thorough inspection of car. Even texted me progress status with pictures of work done. Service advisor Eric McFarland was great in explaing what was being done!

Jeff Brown

16:28 18 Dec 18

Linda Hardwick

13:32 18 Dec 18

Dropped off our truck after hours and had a response the next day on everything it needed. Will definitely recommend you to others!

Eve Coots

20:48 13 Dec 18

Tyler Long

04:18 06 Dec 18

Jennifer Markee

01:09 18 Nov 18

Murphys auto care has always taken great care of my cars I never have to worry

16:00 10 Nov 18

13:57 09 Nov 18

00:53 31 Jul 18

01:34 03 Jul 18

21:53 11 Apr 18

Professional, fair, and honest work. I strongly recommend Murphy's for anyone that lives in the Beavercreek/WPAFB area. Thanks for helping me keep my 30 year old Ford on the road!

Ryan Garver

01:43 29 Mar 18

Had a brake down on a road trip. Quick professional service. I recieved periodic phone calls with statis of repairs without being promted. Also the cleanest garage I've ever seen!

Aaron Perry

22:05 19 Mar 18

Fast and honest service! Great price on services I needed done.

07:24 17 Mar 18